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• Orders will ship 5- 7 business days after your order is placed.

• We only ship out orders between Monday-Wednesday.

• Once the package leaves our hands, we cannot guarantee how long it will take to arrive.

• If a package is not received within 30 days we will either replace the items or refund your money.

• Once shipped, an order's tracking information is outside of our control, final delivery is out of our hands. 

• We are not able to view any more tracking information beyond what USPS & UPS communicate on their tracking interface.

• We do offer local delivery for a charge. Please contact us if you prefer delivery.

• We cannot replace missing or stolen packages. 

• We strive for the most utmost customer satisfaction and always try to choose the most efficient shipping method.